Solar Energy Trends for 2024
Explore emerging solar technologies and how they drive efficient prepaid energy solutions.
Read more →Latest Articles
Top 5 Benefits of Smart Meters
Discover how smart metering empowers customers with real-time energy insights and control.
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Practical Energy Saving Tips
Simple steps to reduce consumption and maximize the benefits of prepaid energy services.
Read more →Guides & Whitepapers
Maximising Savings with Prepaid Energy
Comprehensive guide to help customers optimise usage and billing with prepaid solutions.
PDF size: 2.3MB
Smart Meter Installation Best Practices
Whitepaper detailing industry standards and tips for efficient smart meter deployment.
PDF size: 1.8MB
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Sign up to our newsletterFrequently Asked Questions
How does prepaid electricity metering work?
Prepaid metering allows customers to pay in advance for electricity use, avoiding surprise bills and enabling better budget control through smart meters and remote top-up services.
Can I top up my prepaid meter online?
Yes, our remote top-up service enables you to add credit online quickly and securely at any time.
What if I run out of credit unexpectedly?
Smart meters alert you as your balance runs low, helping avoid outages. You can also set reminders via our energy usage analytics platform.
Do smart meters affect my energy tariff?
Smart meters provide accurate usage data but your energy tariff depends on your supplier and plan. Contact your supplier for tariff information.
Is my energy usage data secure?
Yes, we adhere to strict data protection regulations ensuring your information is securely managed and never shared without consent.
How do I request technical support?
You can reach our support team via the contact page or call us directly. We're here to help with installations, troubleshooting, and billing inquiries.
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