Privacy Policy

At Prepay Power Solutions Ltd, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when using our prepaid electricity metering solutions and related services.

Information We Collect

We collect the following types of information to provide and improve our services:

• Personal identification data: name, address, email, phone number.
• Metering data: electricity usage readings from smart meters.
• Billing and payment details: transaction history and payment methods.
• Device and technical data: IP address, browser type, and usage logs.

How We Use Your Information

Your data is used to:

• Provide and maintain our prepaid electricity metering and remote top-up services.
• Process your billing and payments accurately and efficiently.
• Analyze energy consumption patterns to offer personalized recommendations.
• Communicate important updates, offers, and support information.
• Ensure compliance with relevant regulatory requirements.

Data Protection and Security

We implement robust technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. Our security practices include encryption, secure servers, and regular security audits.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate or incomplete data.
• Withdraw consent to data processing where applicable.
• Request restriction of processing or data portability.
• Object to certain types of processing, such as direct marketing.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and applications to enhance user experience, analyze usage trends, and improve our services. You can control cookies through your browser settings.

Third-Party Services

We may engage trusted third-party providers for specific functions such as payment processing and analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: